Please complete the questionnaire as fully as possible so that we can investigate your complaint.
ALL sections must be completed otherwise the complaint cannot be submitted.
If your complaint relates to more than one site please complete one form for each site.
If your complaint is about:
• Smoke/dust/noise/vibration or odour then please contact Bassetlaw District Council Environmental Health team on 01909 533 533.
• Dangerous structures please contact the Building Control team on 01909 533 533
• Any issues relevant to highway land please contact Nottingham County Council on 0300 500 8080
• Non taxed vehicles please visit the DVLA website (www.gov.uk)
• Transfer of waste and Household waste sites please contact 0115 993 2584
Under the Data Protection Act 2018, the name and address of the person making the complaint, or any other contact details, will not be disclosed. The only exception to this is if the Council was to decide it was appropriate to take formal enforcement action and you had been asked to collect evidence to support your complaint. In these cases, you may be asked to give that evidence at any appeal against the enforcement notice for example at a hearing or public inquiry, but you will be asked first if you are prepared to do so. If you are not willing to do this, it is likely that this will hinder any appropriate formal action.
Under the Freedom of Information Act 2000, the Council has to make available certain information to the public, including information about complaints. However, if a request is made under this legislation for the identity of the complainant or for information which may identify the complainant you will be contacted for your permission to disclose your details, if you refuse then the request will be denied for this personal information. Please be aware however that in exceptional circumstances, the information may be required to be disclosed by law.
Data Protection Privacy NoticeThe data collected in this form is used only for its intended purpose, or in pursuance of any other legitimate interest held by the Council, and is held in accordance with the Council’s retention policy. Your personal information may also be processed to facilitate the provision of services in respect of any of the Council's activities or for the prevention and detection of crime and fraud. Under the General Data Protection Regulation 2016 & Data Protection Act 2018, Bassetlaw District Council is the Data Controller for the information you have given us. For more information, visit
our website.